This masterclass is designed for CIOs, Data, and IT teams looking to deepen their understanding of Agentic AI, Generative AI, and advanced AI applications. Led by Chang Sau  Sheong, Deputy CEO for GovTech Singapore, this session will provide participants with essential knowledge, frameworks, and actionable strategies to integrate AI-driven automation and intelligence into their organisations effectively.

Participants will explore: 

• AI-driven transformation in customer support, workflow automation, and decision-making.

• Real-world applications of AI for content personalisation and compliance.

• Data & IT readiness strategies for seamless AI adoption.

The masterclass will also include interactive exercises, scenario simulations, and a readiness assessment to help attendees gauge and enhance their AI adoption strategy.