Agentic AI marks the next major shift in enterprise technology. Systems that can perceive, reason, plan, and act independently are no longer experimental. They are entering critical business functions—and reshaping what speed, scale, and intelligence look like inside organisations.

By 2028, one-third of enterprise applications will embed agentic AI. (Gartner). 15% of operational decisions could be made autonomously.

Forty percent of enterprises have already deployed agents. Another forty percent are preparing to follow​​. (Anthropic, McK)

Agentic AI is moving faster than organisational structures, workflows, and governance models are prepared to change—especially as leaders are beginning to settle down with generative AI.

With this new horizon, the leadership challenge is clear: organisations that orchestrate agentic AI effectively will scale faster, operate smarter, and widen the gap against slower competitors.

But deploying agentic AI isn’t just about technology. It’s about making faster, smarter, and risk-calibrated decisions across the entire enterprise.

This whitepaper offers a playbook for leaders ready to move beyond pilots and build lasting advantage — structured around 12 essential questions that every CXO must answer across four critical areas:

Agentic AI Playbook cover page

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